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Privacy Policy

Last updated: [February 28, 2026]

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WashForce Exterior Cleaning (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our business.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Phone number

  • Email address

  • Property address

  • Photos of your property (when requested for quoting purposes)

Information may be collected through our website contact forms, quote request forms, Facebook and Instagram lead forms, or direct communication by phone, text, or email.

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotes

  • Schedule and deliver services

  • Communicate regarding your service request

  • Send invoices and process payments through third-party providers

  • Improve our services and customer experience

We may also contact you in the future with service reminders or relevant updates. You may opt out of these communications at any time.

Payment Information

WashForce Exterior Cleaning does not collect or store payment card information directly on our website. Payments are processed securely through third-party providers such as Stripe or via e-transfer. We do not have access to your full payment details.

Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only when necessary with trusted service providers, including:

  • Wix (website hosting and forms)

  • QuoteIQ (CRM, quoting, and invoicing)

  • Stripe (payment processing)

These providers are only given the information required to perform their services and are expected to protect your data.

Cookies and Analytics

Our website uses cookies and tracking technologies, including Google Analytics and Meta (Facebook/Instagram) tracking pixels, to help us understand website traffic and improve our marketing efforts. This information is collected in an aggregated and anonymous manner.

You can adjust your browser settings to refuse cookies if you prefer.

Data Security

We take reasonable steps to protect your personal information and restrict access to only what is necessary for business operations. While no method of transmission or storage is 100% secure, we strive to use commercially acceptable means to protect your data.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to your information

  • Request deletion of your information, subject to legal or business requirements

To make a request, please contact us using the information below.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

WashForce Exterior Cleaning
Email: jakob@washforcenb.com
Phone: (506) 530-0943
Service Area: Moncton, Shediac, and surrounding areas in New Brunswick, Canada

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

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